Handling Conflict
In our coaching conversations, there are certain themes that are almost certain to come up at some stage. One of them is handling conflict. How should leaders respond when they are directly involved in conflict, or when they are expected to broker different views? What are the consequences of avoiding conflict? What happens when efforts at solutions seem to hit a brick wall?
This booklet is the result of our enquiry. We hope it provides practical and thought-provoking insights for leaders at all stages of their careers and in all sectors, as well as for the professionals who support them. There is a reading list at the end for anyone who is curious to learn more.
